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Career profile · 35-1012

First-Line Supervisors of Food Preparation and Serving Workers

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

What the work can involve

  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Present bills and accept payments.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.

Selected core tasks from O*NET 31.0. Responsibilities vary by employer, specialization and experience.

Preparation and entry routes

O*NET Job Zone 2: Some preparation

This broad O*NET group commonly involves some prior preparation and on-the-job learning. Check the specific employer, occupational credential and state requirements.

Check the route for the specific occupation where you plan to work. Education, employer experience requirements, occupational licensing and industry certification can be separate steps.

Understand the different credentials →

Skills used in this occupation

  • Monitoring
  • Speaking
  • Active Listening
  • Reading Comprehension
  • Critical Thinking

Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.

Knowledge to build

  • Customer and Personal Service
  • Administration and Management
  • Food Production
  • English Language
  • Production and Processing

Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.

Common work activities

  • Getting Information
  • Training and Teaching Others
  • Evaluating Information to Determine Compliance with Standards
  • Guiding, Directing, and Motivating Subordinates
  • Establishing and Maintaining Interpersonal Relationships

Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.

Training subjects to investigate

The federal education-to-occupation crosswalk connects this role to the subjects below. These links do not endorse a school or guarantee that any particular award qualifies a graduate for the job.

Working conditions to consider

These are the most common published responses to selected O*NET work-setting questions. They describe occupation-level survey findings, not every employer or a particular job.

Work-setting questionMost common responseShare giving that response
Contact With OthersConstant contact with others77.3%08/2025 · sample 25
Exposed to ContaminantsNever87.1%08/2025 · sample 25
Exposed to Disease or InfectionsNever93.1%08/2025 · sample 25
Exposed to Hazardous ConditionsNever96.2%08/2025 · sample 25
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life JacketsEvery day44.8%08/2025 · sample 25

O*NET 31.0 Work Context, selected topics. Only unsuppressed source responses with sample size at least 10 are shown. A most-common response need not be a majority. Sampling uncertainty applies; source dates vary. Ask employers about actual schedules, accessibility, protective equipment and working conditions.

Software used in the workplace

Use these O*NET examples to ask how a course builds practical digital skills. They are workplace examples, not a required shopping list or confirmation of a school’s curriculum.

  • Accounting software: Compeat Restaurant Accounting Systems, CostGuard, Sage 50 Accounting
  • Calendar and scheduling software: Staff scheduling software
  • Communications server software: IBM Domino
  • Computer based training software: Quizlet
  • Data base user interface and query software: CBORD Foodservice Suite, CaterPro
  • Desktop publishing software: Microsoft Publisher
  • Electronic mail software: Microsoft Outlook
  • Enterprise resource planning ERP software: Microsoft Dynamics
  • Financial analysis software: Delphi Technology
  • Human resources software: ADP Workforce Now, SoftCafe ScheduleWriter
  • Inventory management software: CBORD Group Menu Management System, Regnow Chrysanth Inventory Manager
  • Office suite software: Microsoft Office software

Selected categories and examples from O*NET 31.0 Software Skills. Products and employer requirements change. These examples are not endorsements; check the complete official occupation profile.

Physical demands and schedule evidence

BLS surveyed jobs in the broader occupation First-line supervisors of food preparation and serving workers (SOC 35-1012). These preliminary 2025 estimates describe work requirements across surveyed employers. Individual workplaces, adjustments and duties differ.

Explore 57 occupational requirement estimates
RequirementShare of workersStandard error
Workers that had work schedule variability required This estimate is the mode for the category group.57.1%2.7 percentage points
Workers that had the ability to pause work This estimate is the mode for the category group.66.7%4.0 percentage points
Workers that had the ability to telework Estimate is less than 5 percent.<5%Not published The standard error is not available for this estimate.
Workers that required on-the-job training This estimate is the mode for the category group.75.0%3.2 percentage points
Workers that required prior work experience This estimate is the mode for the category group.91.8%2.3 percentage points
Workers that were not exposed to extreme cold This estimate is the mode for the category group.57.8%3.6 percentage points
Workers that were exposed to extreme cold, seldom29.3%2.5 percentage points
Workers that were exposed to extreme cold, occasionally12.9%2.8 percentage points
Workers that were exposed to extreme cold, frequently Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to extreme cold, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to extreme cold42.2%3.6 percentage points
Workers that were not exposed to extreme heat This estimate is the mode for the category group.85.0%2.5 percentage points
Workers that were exposed to extreme heat, seldom2.8%0.6 percentage points
Workers that were exposed to extreme heat, occasionally10.5%2.9 percentage points
Workers that were exposed to extreme heat, frequently1.7%0.8 percentage points
Workers that were exposed to extreme heat, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to extreme heat15.0%2.5 percentage points
Workers that were exposed to quiet noise Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to moderate noise This estimate is the mode for the category group.97.8%1.4 percentage points
Workers that were exposed to loud noise2.0%1.4 percentage points
Workers that were exposed to very loud noise Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that used personal protective equipment to mitigate exposure to noise Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were not exposed to outdoors This estimate is the mode for the category group.62.5%4.3 percentage points
Workers that were exposed to outdoors, seldom26.0%4.1 percentage points
Workers that were exposed to outdoors, occasionally11.4%1.3 percentage points
Workers that were exposed to outdoors, frequently Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to outdoors, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that were exposed to outdoors37.5%4.3 percentage points
Workers that were allowed the choice of sitting or standing15.7%4.5 percentage points
Workers that were not allowed the choice of sitting or standing This estimate is the mode for the category group.84.3%4.5 percentage points
Workers that required climbing ladders, ropes, or scaffolds, seldom4.3%1.7 percentage points
Workers that required climbing ladders, ropes, or scaffolds, occasionally Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required climbing ladders, ropes, or scaffolds, frequently Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required climbing ladders, ropes, or scaffolds, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required climbing ladders, ropes, or scaffolds4.4%1.7 percentage points
Workers that required driving8.5%2.3 percentage points
Workers that required low postures, seldom This estimate is the mode for the category group.34.8%3.2 percentage points
Workers that required low postures, occasionally33.6%4.7 percentage points
Workers that required low postures, frequently Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required low postures, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required work in low postures68.4%4.8 percentage points
Workers that could choose to crawl when in low postures Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that could choose to stoop when in low postures This estimate is the mode for the category group.55.9%5.0 percentage points
Workers that could choose to kneel when in low postures33.4%6.0 percentage points
Workers that could choose to crouch when in low postures This estimate is the mode for the category group.50.6%6.9 percentage points
Workers that required reaching overhead, seldom This estimate is the mode for the category group.35.1%4.0 percentage points
Workers that required reaching overhead, occasionally32.6%4.1 percentage points
Workers that required reaching overhead, frequently Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required reaching overhead, constantly Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required reaching overhead with one hand15.6%4.5 percentage points
Workers that required reaching overhead with both hands This estimate is the mode for the category group.52.1%10.5 percentage points
Workers that required reaching overhead67.7%6.8 percentage points
Workers that required a sedentary strength level Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.
Workers that required a light strength level This estimate is the mode for the category group.63.3%2.7 percentage points
Workers that required a medium strength level35.1%2.1 percentage points
Workers that required a heavy strength level1.5%0.8 percentage points
Workers that required a very heavy strength level Estimate is less than 0.5 percent.<0.5%Not published The standard error is not available for this estimate.

Use this evidence to ask about the actual work environment and available accommodations. It is not a medical assessment or a reason to rule yourself out of an occupation.

BLS Occupational Requirements Survey, preliminary 2025, released January 16, 2026; samples collected August 2023–July 2025. Source bounds such as “less than” are preserved. Categories are not necessarily additive. Understanding standard errors.

Pay & employment outlook

Salary estimates for first-line supervisors of food preparation and serving workers

National median annual wage$44,080May 2025 · existing wage and salary workers
National median hourly wage$21.19May 2025 · where BLS publishes hourly pay
Middle 50% of annual wages$35,980–$54,57025th–75th percentile · not an entry-level pay range
Estimated employment1,223,240May 2025 · excludes self-employed workers

The median divides workers into two equally sized groups by pay. It is not a starting salary, a school’s graduate outcome or a promise of employment. Lower percentiles are not automatically new graduates.

National outlook: 2025–2035

Projected employment change+5.4%1,236,400 to 1,303,500 jobs
Projected openings per year171,500Annual average · growth plus replacement needs
Typical education for entry
High school diploma or equivalent
Related work experience
Less than 5 years
Typical on-the-job training
None

BLS national employment projections, 2025–2035. Openings include people leaving occupations or the labor force; these are not advertised vacancies. Education categories describe typical entry, not legal eligibility or a guarantee that any specific program is sufficient.

Compare wages across 51 state/DC estimates
May 2025 cross-industry wage estimates for First-Line Supervisors of Food Preparation and Serving Workers
StateAnnual medianHourly medianEmployment
Alabama$37,110$17.8419,180
Alaska$46,570$22.392,390
Arizona$40,550$19.4921,450
Arkansas$33,800$16.2511,200
California$46,980$22.59130,190
Colorado$50,550$24.3025,510
Connecticut$52,940$25.4510,770
Delaware$48,120$23.134,030
District of Columbia$57,170$27.492,830
Florida$44,470$21.3891,500
Georgia$38,600$18.5648,420
Hawaii$48,880$23.507,330
Idaho$38,190$18.367,440
Illinois$39,470$18.9841,030
Indiana$44,880$21.5823,500
Iowa$38,760$18.6411,400
Kansas$38,220$18.3710,520
Kentucky$35,810$17.2118,010
Louisiana$35,800$17.2116,680
Maine$47,990$23.073,740
Maryland$42,450$20.4120,150
Massachusetts$46,600$22.4023,220
Michigan$37,940$18.2432,890
Minnesota$45,270$21.7720,760
Mississippi$36,530$17.5610,480
Missouri$37,400$17.9821,650
Montana$44,010$21.164,650
Nebraska$39,230$18.867,840
Nevada$44,030$21.1714,230
New Hampshire$49,710$23.903,840
New Jersey$48,420$23.2827,750
New Mexico$39,310$18.906,540
New York$47,190$22.6965,580
North Carolina$45,010$21.6439,750
North Dakota$44,720$21.502,780
Ohio$37,340$17.9551,990
Oklahoma$35,420$17.0318,900
Oregon$46,950$22.5716,880
Pennsylvania$43,050$20.7035,560
Rhode Island$48,400$23.273,320
South Carolina$38,520$18.5220,120
South Dakota$40,640$19.542,920
Tennessee$40,500$19.4729,100
Texas$36,480$17.54137,930
Utah$38,750$18.6313,670
Vermont$49,820$23.951,970
Virginia$45,550$21.9030,640
Washington$59,400$28.5620,700
West Virginia$33,070$15.906,390
Wisconsin$39,670$19.0721,240
Wyoming$36,820$17.702,680

Metropolitan and nonmetropolitan wages

Search the 530 published local-area estimates for this occupation. Metropolitan areas can cross state lines; a city’s postal name is not necessarily the statistical area’s name.

Sources: BLS May 2025 OEWS public downloads and 2025–2035 employment projections, retrieved September 9, 2026. Unpublished estimates stay unavailable. “+” means BLS’s upper reporting threshold ($239,200 annually or $115 hourly). Wages exclude self-employment and nonwage benefits. How to interpret these figures.

Compare the route and prepare for work

Questions to test the fit

  1. What does an entry-level working day look like, and how does it differ from the experienced role described here?
  2. Which tasks, work environments and schedules would I enjoy or find difficult?
  3. What education, supervised practice and credentials do local employers actually request?
  4. Can I speak with someone in the occupation or arrange a suitable workplace visit?
  5. How does the complete training cost compare with my realistic budget and available routes?
Use the career-change checklist →

Related occupations to compare

Related through shared training-subject mappings. Entry requirements can differ substantially.

Sources and attribution

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. Trade School Guides selects and organizes the material and adds explanatory guidance. USDOL/ETA has not approved, endorsed or tested these modifications. Occupation code: 35-1012.00.

Training connections: CIP 2020–SOC 2018 crosswalk. Snapshot: September 8, 2026. See the methodology.