Career profile · 49-2011
Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
What the work can involve
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reassemble machines after making repairs or replacing parts.
- Advise customers concerning equipment operation, maintenance, or programming.
- Maintain parts inventories and order any additional parts needed for repairs.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Selected core tasks from O*NET 31.0. Responsibilities vary by employer, specialization and experience.
Preparation and entry routes
This broad O*NET group commonly involves some prior preparation and on-the-job learning. Check the specific employer, occupational credential and state requirements.
Check the route for the specific occupation where you plan to work. Education, employer experience requirements, occupational licensing and industry certification can be separate steps.
Understand the different credentials →Skills used in this occupation
- Active Listening
- Critical Thinking
- Speaking
- Reading Comprehension
- Active Learning
Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.
Knowledge to build
- Computers and Electronics
- Customer and Personal Service
- Mechanical
- English Language
- Engineering and Technology
Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.
Common work activities
- Repairing and Maintaining Electronic Equipment
- Making Decisions and Solving Problems
- Updating and Using Relevant Knowledge
- Working with Computers
- Getting Information
Selected from the highest importance ratings available in O*NET 31.0. These describe the occupation, not a particular school's curriculum.
Training subjects to investigate
The federal education-to-occupation crosswalk connects this role to the subjects below. These links do not endorse a school or guarantee that any particular award qualifies a graduate for the job.
Working conditions to consider
These are the most common published responses to selected O*NET work-setting questions. They describe occupation-level survey findings, not every employer or a particular job.
| Work-setting question | Most common response | Share giving that response |
|---|---|---|
| Exposed to Disease or Infections | Never | 85.0%07/2015 · sample 24 |
| Exposed to Hazardous Conditions | Never | 37.2%07/2015 · sample 24 |
| Spend Time Sitting | Never | 39.6%07/2015 · sample 24 |
| Spend Time Standing | Continually or almost continually | 40.0%07/2015 · sample 24 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | Continually or almost continually | 70.9%07/2015 · sample 24 |
| Time Pressure | Every day | 64.0%07/2015 · sample 24 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | Never | 53.5%07/2015 · sample 24 |
| Work Schedules | Regular (established routine, set schedule) | 82.0%07/2015 · sample 24 |
O*NET 31.0 Work Context, selected topics. Only unsuppressed source responses with sample size at least 10 are shown. A most-common response need not be a majority. Sampling uncertainty applies; source dates vary. Ask employers about actual schedules, accessibility, protective equipment and working conditions.
Software used in the workplace
Use these O*NET examples to ask how a course builds practical digital skills. They are workplace examples, not a required shopping list or confirmation of a school’s curriculum.
- Calendar and scheduling software: Scheduling software
- Cloud-based management software: IBM WebSphere
- Configuration management software: Symantec Altiris Deployment Solution
- Data base user interface and query software: Database software, Microsoft Access, ServiceNow, Structured query language SQL
- Document management software: Adobe Acrobat
- Electronic mail software: Email software, IBM Notes, Microsoft Exchange, Microsoft Outlook
- Enterprise application integration software: Extensible markup language XML, Extensible stylesheet language XSL
- Filesystem software: Symantec Norton Utilities
- Graphics or photo imaging software: McNeel Rhinoceros 3D
- Helpdesk or call center software: Call tracking software
- Internet browser software: Microsoft Internet Explorer, Web browser software
- Internet directory services software: Microsoft Active Directory
Selected categories and examples from O*NET 31.0 Software Skills. Products and employer requirements change. These examples are not endorsements; check the complete official occupation profile.
Pay & employment outlook
Salary estimates for computer, automated teller, and office machine repairers
The median divides workers into two equally sized groups by pay. It is not a starting salary, a school’s graduate outcome or a promise of employment. Lower percentiles are not automatically new graduates.
National outlook: 2025–2035
- Typical education for entry
- Some college, no degree
- Related work experience
- None
- Typical on-the-job training
- Short-term on-the-job training
BLS national employment projections, 2025–2035. Openings include people leaving occupations or the labor force; these are not advertised vacancies. Education categories describe typical entry, not legal eligibility or a guarantee that any specific program is sufficient.
Compare wages across 50 state/DC estimates
| State | Annual median | Hourly median | Employment |
|---|---|---|---|
| Alabama | $39,970 | $19.22 | 930 |
| Alaska | $46,680 | $22.44 | 170 |
| Arizona | $49,620 | $23.86 | 1,000 |
| Arkansas | $45,970 | $22.10 | 560 |
| California | $58,280 | $28.02 | 7,250 |
| Colorado | $49,650 | $23.87 | 880 |
| Connecticut | $61,190 | $29.42 | 380 |
| Delaware | $51,550 | $24.78 | 250 |
| Florida | $45,690 | $21.97 | 3,470 |
| Georgia | $45,390 | $21.82 | 2,330 |
| Hawaii | $49,270 | $23.69 | 110 |
| Idaho | $39,190 | $18.84 | 180 |
| Illinois | $44,860 | $21.57 | 3,260 |
| Indiana | $46,170 | $22.20 | 2,140 |
| Iowa | $47,330 | $22.76 | 420 |
| Kansas | $44,290 | $21.29 | 570 |
| Kentucky | $47,070 | $22.63 | 1,440 |
| Louisiana | $50,150 | $24.11 | 900 |
| Maine | $49,610 | $23.85 | 290 |
| Maryland | $54,120 | $26.02 | 960 |
| Massachusetts | $57,270 | $27.54 | 1,350 |
| Michigan | $47,570 | $22.87 | 1,660 |
| Minnesota | $50,540 | $24.30 | 1,720 |
| Mississippi | $42,920 | $20.64 | 490 |
| Missouri | $44,080 | $21.19 | 1,090 |
| Montana | $48,820 | $23.47 | 160 |
| Nebraska | $46,890 | $22.54 | 640 |
| Nevada | $38,430 | $18.47 | 410 |
| New Hampshire | $60,570 | $29.12 | 260 |
| New Jersey | $57,330 | $27.56 | 2,190 |
| New Mexico | $43,330 | $20.83 | 330 |
| New York | $57,290 | $27.54 | 3,240 |
| North Carolina | $46,890 | $22.55 | 3,160 |
| North Dakota | $58,720 | $28.23 | 160 |
| Ohio | $47,740 | $22.95 | 2,040 |
| Oklahoma | $51,880 | $24.94 | 780 |
| Oregon | $46,950 | $22.57 | 1,050 |
| Pennsylvania | $47,920 | $23.04 | 2,390 |
| Rhode Island | $49,700 | $23.89 | 70 |
| South Carolina | $39,060 | $18.78 | 680 |
| South Dakota | $59,700 | $28.70 | 300 |
| Tennessee | $42,330 | $20.35 | 1,110 |
| Texas | $45,480 | $21.87 | 7,140 |
| Utah | $41,810 | $20.10 | 570 |
| Vermont | $53,610 | $25.77 | 80 |
| Virginia | $44,750 | $21.51 | 1,530 |
| Washington | $49,050 | $23.58 | 2,010 |
| West Virginia | $38,720 | $18.61 | 370 |
| Wisconsin | $47,690 | $22.93 | 1,010 |
| Wyoming | $47,480 | $22.83 | 70 |
Metropolitan and nonmetropolitan wages
Search the 246 published local-area estimates for this occupation. Metropolitan areas can cross state lines; a city’s postal name is not necessarily the statistical area’s name.
Sources: BLS May 2025 OEWS public downloads and 2025–2035 employment projections, retrieved September 9, 2026. Unpublished estimates stay unavailable. “+” means BLS’s upper reporting threshold ($239,200 annually or $115 hourly). Wages exclude self-employment and nonwage benefits. How to interpret these figures.
Compare the route and prepare for work
Questions to test the fit
- What does an entry-level working day look like, and how does it differ from the experienced role described here?
- Which tasks, work environments and schedules would I enjoy or find difficult?
- What education, supervised practice and credentials do local employers actually request?
- Can I speak with someone in the occupation or arrange a suitable workplace visit?
- How does the complete training cost compare with my realistic budget and available routes?
Related occupations to compare
Related through shared training-subject mappings. Entry requirements can differ substantially.
Sources and attribution
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. Trade School Guides selects and organizes the material and adds explanatory guidance. USDOL/ETA has not approved, endorsed or tested these modifications. Occupation code: 49-2011.00.
Training connections: CIP 2020–SOC 2018 crosswalk. Snapshot: September 8, 2026. See the methodology.